Here is a Professional SOP: KPI System (for Construction Company / General Contractor level) — designed for your real workflow (site + office + management).
🧠 SOP: KPI SYSTEM (Company Performance Control System)
🎯 1. PURPOSE
To measure, control, and improve performance of:
Company
Project
Team
Individual
👉 Goal:
Increase profit 💰
Reduce mistakes ❌
Improve speed ⏱
Maintain quality 🏗
🧩 2. KPI STRUCTURE (4 CORE SYSTEM)
🔹 1. TIME (Schedule KPI)
Planned vs Actual progress
Delay days
Task completion rate (%)
🔹 2. COST (Financial KPI)
Budget vs Actual cost
Material wastage %
Labor productivity
🔹 3. QUALITY (Technical KPI)
Defect rate
Rework %
Inspection pass rate
🔹 4. SAFETY (Site KPI)
Number of accidents
Safety compliance %
PPE usage %
👉 This is your T-C-Q-S system (Time / Cost / Quality / Safety)
🏗 3. KPI LEVEL (WHO YOU MEASURE)
🧑🔧 1. Worker Level
Attendance %
Productivity (m²/day, m³/day)
Error rate
👷 2. Foreman / Supervisor
Team productivity
Daily progress vs plan
Quality control
🧑💼 3. Engineer / PM
Schedule control
Budget control
Client satisfaction
🏢 4. Company Level
Profit margin
Project completion rate
Client retention
📊 4. KPI DASHBOARD (SIMPLE SYSTEM)
📅 DAILY KPI (Site Level)
Track:
Work completed
Labor count
Problems
Delay
👉 Tool:
Telegram report / Google Form / Excel
📆 WEEKLY KPI (Management Level)
Track:
Progress %
Cost usage
Quality issues
Safety record
📈 MONTHLY KPI (Company Level)
Track:
Profit / Loss
Project performance
Team performance ranking
📝 5. KPI FORMULA EXAMPLES
📌 Productivity
Productivity = Work Done / Labor
📌 Progress %
Progress % = Completed Work / Total Work × 100
📌 Cost Variance
Cost Variance = Budget - Actual
📌 Schedule Variance
Schedule Variance = Planned - Actual
⚙️ 6. KPI IMPLEMENTATION SYSTEM
STEP 1: DEFINE KPI
Choose 3–5 KPIs per role
Keep simple
STEP 2: DAILY REPORT CONNECT
👉 Your KPI must come from:
Daily Report Form
BOQ Progress
Procurement data
STEP 3: AUTO TRACK SYSTEM
Use:
Excel Dashboard
Google Sheet (auto calculate)
Telegram bot (optional)
STEP 4: WEEKLY REVIEW MEETING
Discuss:
What is good ✅
What is bad ❌
What action 🔧
STEP 5: ACTION + IMPROVEMENT
Fix delay
Reduce cost
Improve quality
🎯 7. KPI TARGET SYSTEM
Example:
| KPI | Target |
|---|---|
| Progress | ≥ 95% on schedule |
| Cost | ≤ Budget |
| Quality | ≥ 90% pass |
| Safety | 0 accident |
🏆 8. KPI REWARD & PENALTY
✅ Reward
Bonus 💰
Recognition 🏅
Promotion 📈
❌ Penalty
Warning
Training required
Replace position
🔥 9. GOLDEN RULE (IMPORTANT)
👉 KPI must be:
Simple ✅
Measurable 📊
Daily updated 🔄
Actionable 🔧
🧠 10. PRO SYSTEM (NEXT LEVEL – FOR YOU)
For your company (Sarim Insight Construction):
👉 Combine:
KPI + Daily Report
KPI + BOQ
KPI + Procurement
KPI + Schedule (MS Project)
💡 Result:
👉 You create a REAL COMPANY OPERATING SYSTEM
🚀 FINAL ADVICE
If you use KPI correctly:
You don’t guess → You measure
You don’t blame → You improve
You don’t lose money → You control profit
👉 NEXT STEP (I RECOMMEND)
I can build for you:
✅ KPI Dashboard (Excel / Google Sheet)
✅ Daily Report → Auto KPI System
✅ Full Company Dashboard (like big company)
Just tell me:
👉 “Build KPI Dashboard for me”