Law 47 — Don’t Overshoot: គ្រប់គ្រង Scope-creep; Change-order ច្បាស់_ from Team Leadership with The 48 Laws of Power
Deliver what’s agreed. Protect margin, schedule, and trust with tight scope control and written changes.
Scope-creep = ការកែបន្ថែម/បន្ថយការងារដែល មិនមាន នៅក្នុងសន្ធិសញ្ញា ដោយគ្មានសុពលភាពជាលាយលក្ខណ៍អក្សរ។ Don’t overshoot. Stop, clarify, price, approve—then build.
1) What is Scope-creep? (អ្វីទៅคือ Scope-creep)
Examples
- Change tile spec (size/brand) after PO issued.
- Add extra lighting points not on drawings.
- Move wall/door locations after framing.
Why it hurts
- Eats contingency & margin.
- Causes rework → delay.
- Confuses teams & suppliers.
Signal to act
- “Just small change” requests.
- “Same price, right?” pressure.
- Late selections / no finalized drawings.
2) Guardrails (ច្បាប់ការពារ)
Golden Rules
- No build without paper: If it changes scope, we stop and write.
- One owner: PM owns scope & CO approvals.
- Single source of truth: Latest Rev drawings only.
Communication
- Use neutral language: “Out of scope → Change-Order required.”
- Always state: impact on cost • time • quality.
- Keep all decisions in one thread/file.
Leadership cue: Protect the relationship by protecting clarity—clients respect firm, fair process.
3) Change-Order Process (ដំណើរការ CO)
Four Steps
- Identify — Describe change; attach sketch/photo.
- Price — Materials, labor, OH&P, time impact.
- Approve — Client signs CO (PDF or e-signature).
- Execute — Update drawings & schedule; notify trades.
Timeboxes
- CO draft within 24–48h of request.
- Work starts only after written approval & deposit (if any).
- Schedule delta posted within 24h of approval.
4) Pricing Rules (តម្លៃ CO)
| Component | How to Calculate | Note |
|---|---|---|
| Materials | Supplier quote + delivery + wastage | Attach quote/BOQ |
| Labor | Hours × trade rate | Include overtime if needed |
| Equipment | Rental/day × days | Mobilization if extra |
| Overhead & Profit | % on direct costs (e.g., 10–15%) | As per contract |
| Schedule Impact | +/- days vs baseline | Revise milestones |
Use consistent format. Clients accept clarity.
5) Templates (គំរូប្រើរហ័ស)
CO Request (client → GC)
- Subject: CO Request — Project / Area / Date
- Description: what changes, where, why
- Attachments: sketch/photo/spec
- Urgency: desired date
CO Proposal (GC → client)
- Scope: one paragraph, measurable
- Cost: breakdown (materials/labor/equip/OH&P)
- Time: +/− days & milestone shifts
- Validity: price valid until (date)
Sample Clause (ខ្លឹមសារសន្ដិសញ្ញា):
“Any work not defined in the Contract Documents is considered a Change. The Contractor shall not proceed with Changes without a signed Change Order stating scope, price, and schedule impact.”
6) KPIs (វាស់វែងការគ្រប់គ្រង CO)
CO Approval Cycle
request → signed (target ≤ 3 days)
request → signed (target ≤ 3 days)
CO Hit Rate
approved ÷ issued (track trend)
approved ÷ issued (track trend)
Unapproved Work
instances/month (target = 0)
instances/month (target = 0)
Margin on CO
≥ base job margin
≥ base job margin
Schedule Variance from COs
posted within 24h
posted within 24h
Rework from Late Changes
↓ month over month
↓ month over month
7) Red Flags (សញ្ញាអាសន្ន)
- Team starts extra work “to be nice”.
- “Verbal approval only”.
- Drawings without revision/date control.
- Client says “same cost, right?” repeatedly.
Fix: Pause politely → write CO → get signature → then proceed.
🔗 Related — Keep Scope Tight
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