Law 45 — Change, Not Too Much: ប្តូរតិច-តិច + Quick Wins មុនបម្លែងធំ_ from Team Leadership with The 48 Laws of Power
Lasting change is staged: prove value fast with small, safe wins; then scale. Keep the team’s trust by protecting routine while upgrading one slice at a time.
🔑 Core Idea — ប្តូរតិចៗ តែចៀសមិនរំខានប្រព័ន្ធ
English: Don’t swing the wrecking ball. Make a small, visible improvement, measure it, and only then expand. People accept change they can see working.
Khmer: កុំបំផ្លាញប្រព័ន្ធទាំងមូល។ ចាប់ផ្តើមដោយការកែលម្អតូចៗ ដែលមើលឃើញលទ្ធផល បន្ទាប់មកទើបពង្រីក។ មនុស្សទទួលយកការប្រែប្រួល ដែលពួកគេឃើញថា “ដំណើរការ” ពិតៗ។
Principle: “Pilot → Prove → Package → Scale.”
🧠 Why Small First — ហេតុអ្វីត្រូវចាប់ផ្តើមតូចៗ
Trust & Momentum
- Early win builds credibility and energy.
- Less resistance; easier stakeholder buy-in.
Risk & Cost
- Limit blast radius; learn cheaply.
- Rollback is simple if it fails.
Clarity
- Data from real site use beats opinions.
- Helps design the final SOP accurately.
🛠️ 5-Step Rollout Playbook — SOP
- Pick a slice: choose 1 zone / 1 task / 1 crew (e.g., “paint prep in Zone A for 3 days”).
- Pilot: add a small improvement (checklist, tool, sequence fix). Time-box 3–7 days.
- Measure: capture 3 metrics only (time, rework, safety). Take photos.
- Package: write 1-page SOP (before/after, steps, “done” photo sample).
- Scale: brief rest of team; roll to next zone; review weekly.
Tip: Keep a whiteboard: Pilot → Metric → Result → Next scale.
⚡ Quick Wins Catalog — សម្រាប់តំបន់សំណង់ (GC)
| Area | Quick Win | Why it works | Pilot size | Proof |
|---|---|---|---|---|
| Safety | “Stop card” + 60-sec huddle start | Raises awareness; near-miss ↑, incidents ↓ | 1 crew × 1 week | Near-miss reports + PPE compliance % |
| Quality | “Done photo” sample on SOP | Aligns expectations, rework ↓ | 1 task (e.g., tile grout) | Rework rate; client punchlist items |
| Productivity | Handover labels (Zone/Owner/Time) | Less confusion; faster sequence | 2 zones × 3 days | Handover delays; idle minutes |
| Materials | 48-hour PO confirmation + drop-point map | OTIF ↑; fewer urgent runs | One supplier × week | On-time-in-full %; cancellations |
| Communication | Client weekly 1-pager (Option A/B) | Faster decisions; trust ↑ | 1 client × 2 weeks | Decision time; change orders accepted |
🗣️ Communication Plan — “Same day, same time” rhythm
Basics
- Kickoff: explain the small pilot, duration, and what will not change.
- Update: daily 60-sec note: progress, one number, tomorrow’s step.
- Wrap: share before/after photo + 3 metrics + next scale.
Scripts (EN/KH)
- “We’ll test a tiny upgrade for 5 days, only in Zone A. Your routine stays the same elsewhere.”
- “យើងសាកល្បងការកែលម្អតូច ៥ថ្ងៃ នៅតែតំបន់ A ប៉ុណ្ណោះ។ តំបន់ផ្សេងៗរក្សាដដែល។”
- “If it works, we copy it. If not, we roll back — fast and clean.”
🧯 Risk Controls — កុំឲ្យប្តូរលេចធ្លោពេក
Guardrails
- Limit to 1 crew / 1 zone / ≤ 7 days.
- Keep rollback plan ready (old SOP on standby).
What to Avoid
- Multiple pilots overlapping; creates chaos.
- Changing incentives mid-pilot.
Readiness Check
- Owner: assigned? tools ready? photos template?
- Metrics: 3 only; how to capture daily?
📊 KPI Dashboard — Before / After
| Metric | Baseline | Pilot | Target | Note |
|---|---|---|---|---|
| Rework rate | 8% | 4% | ≤ 5% | “Done photo” sample helped |
| Client decision time | 72h | 36h | ≤ 48h | Options A/B in 1-pager |
| Supplier OTIF | 90% | 96% | ≥ 95% | Drop-point map shared |
| Handover delay | 35m | 15m | ≤ 20m | Zone labels + board |
Tip: Celebrate the win publicly; keep the test owner visible when scaling.
📆 Weekly Routine — SOP/Checklist
- Monday: choose 1 small pilot; define 3 metrics.
- Daily: 60-sec update + photo; log issues/learning.
- Friday: share before/after + metrics; decide scale/stop.
- Next week: package SOP (1 page) + train next crew.
- Monthly: compile top 3 quick wins into a site “playbook.”
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B.48Laws_Detail