Here is your Smart-Book Style SOP: OPERATION PLAN (Professional + Built for your 8AM Construction system 👇)
📘 SOP: OPERATION PLAN (Business Execution System)
🎯 1. OBJECTIVE (គោលបំណង)
Goal:
Create a system to run projects smoothly → control quality → finish on time → ensure profit
👉 Operation = “How your business works every day”
🧠 2. OPERATION STRUCTURE (រចនាសម្ព័ន្ធការងារ)
🏗 Core Team (8AM Construction)
- Project Manager / Site Engineer (YOU)
- Architect (Design + Drawing)
- Site Supervisor
- Workers / Craftsmen
📊 Support Team:
- Procurement (materials)
- Finance (cost control)
- Admin (documents)
👉 Rule:
Clear role = No confusion
🔄 3. PROJECT WORKFLOW (ដំណើរការគម្រោង)
📌 Step 1: Client Confirm
- Sign contract
- Confirm design + budget
📌 Step 2: Planning
- Schedule timeline
- BOQ preparation
- Resource planning (labor + materials)
📌 Step 3: Site Preparation
- Site cleaning
- Layout marking
- Temporary setup
📌 Step 4: Construction Execution
- Foundation
- Structure
- Finishing
👉 Daily control required
📌 Step 5: Inspection & Quality Check
- Check each stage
- Fix defects immediately
📌 Step 6: Handover
- Final inspection
- Deliver to client
- Collect final payment
👷 4. DAILY OPERATION SYSTEM (ការងារប្រចាំថ្ងៃ)
🗓 Daily Plan:
- Work today
- Workers assigned
- Materials needed
📄 Daily Report:
- Work completed
- Problems
- Tomorrow plan
👉 Use Telegram group for real-time update
📦 5. MATERIAL MANAGEMENT (គ្រប់គ្រងសម្ភារៈ)
- Order based on BOQ
- Check quality before use
- Control waste
👉 Rule:
Material = Money
⏱ 6. TIME MANAGEMENT (គ្រប់គ្រងពេលវេលា)
- Weekly schedule
- Daily target
- Track delay
👉 If delay:
- Find cause
- Fix immediately
💰 7. COST CONTROL (គ្រប់គ្រងថ្លៃដើម)
- Compare actual vs BOQ
- Track labor cost daily
- Avoid rework (biggest loss)
👉 Rule:
Profit = Control cost
🧪 8. QUALITY CONTROL SYSTEM
- Check before, during, after work
- Use checklist for each task
- No compromise on structure
👉 Your brand = Quality
🧑🤝🧑 9. TEAM MANAGEMENT
- Clear instruction
- Daily briefing
- Solve conflict fast
👉 Leader must:
- Observe
- Listen
- Decide
⚠️ 10. RISK MANAGEMENT
Common risks:
- Delay
- Material shortage
- Worker problem
- Client change request
👉 Solution:
- Always have backup plan
- Communicate early
📊 11. KPI (TRACK PERFORMANCE)
- Project completion time
- Cost vs budget
- Quality score
- Client satisfaction
⚙️ 12. TOOLS & SYSTEM
- Telegram → Communication
- Google Drive → Documents
- Excel → BOQ + cost
- Checklist → Quality
🔁 13. IMPROVEMENT SYSTEM
Every project:
- Review mistakes
- Improve system
- Train team
👉 Rule:
Better every project
🧩 14. GOLDEN RULES
- ❌ Don’t work without plan
- ✅ Always follow system
- ❌ Don’t ignore small problems
- ✅ Fix early
- ❌ Don’t rush without control
- ✅ Work with discipline
🏁 FINAL CONCLUSION
👉 Strong Operation Plan =
System + Control + Discipline + Team
👉 For you (Sarim / 8AM):
If your operation is strong:
- Work becomes easy
- Team becomes professional
- Business becomes scalable
If you want next step, I can build for you:
✅ SOP: Project Manager System (Full Control)
✅ SOP: Site Daily Control Checklist (Printable)
✅ FULL Construction System (From Client → Handover)
Just tell me 👍