What is the The RACI Matrix ?

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The RACI Matrix is a project management tool that clarifies roles and responsibilities for tasks or decisions within a team. It ensures everyone knows who is:

  • Doing the work
  • Owning the outcome
  • Providing input
  • Needing updates

RACI Breakdown (With English-Khmer Translations)

Letter Role Definition Khmer Translation Example
R Responsible Person who completes the task (can be multiple people) អ្នកទទួលខុសត្រូវ (Who executes) Designer creates a logo (អ្នករចនា)
A Accountable Person ultimately answerable for the task (only one per task) អ្នកគ្រប់គ្រងលទ្ធផល (Who owns) Marketing manager approves the final design (អ្នកគ្រប់គ្រងទីផ្សារ)
C Consulted People whose input is needed (experts/stakeholders) អ្នកផ្តល់យោបល់ (Who advises) Legal team reviews contract terms (ក្រុមផ្នែកច្បាប់)
I Informed People who need updates (but don't contribute directly) អ្នកទទួលព័ត៌មាន (Who is updated) CEO receives monthly sales reports (នាយក)

How to Apply RACI in Real Life

  1. For Projects (e.g., launching a product):
    • R: Sales team researches customer needs
    • A: Product manager signs off on features
    • C: Engineering team advises on feasibility
    • I: Finance team gets cost updates
  2. In Khmer Workplaces:
    • Use it to bridge hierarchical gaps by clearly defining who has decision power (A) vs. execution duty (R).
    • Example: A government project might list:
      • R: District officers (អ្នកប្រតិបត្តិ)
      • A: Provincial governor (អភិបាលខេត្ត)
      • C: Ministry advisors (អ្នកពិគ្រោះយោបល់)
      • I: Local NGOs (អង្គការសហគមន៍)
  3. Avoid Common Mistakes:
    • Too many As (causes confusion) → Only one accountable person per task.
    • Ignoring C → Leads to rework (e.g., not consulting engineers on budget limits).

Why It Works

  • Prevents overlap: No "too many cooks" issues.
  • Builds accountability: Clear ownership (especially useful in cultures where questioning authority is taboo).
  • Saves time: Reduces redundant meetings ("Who was supposed to do this?").

Khmer Proverb Connection:
"គ្មាននាទី គ្មានកិច្ច" (No role, no responsibility) → RACI formalizes this wisdom.

Template:

| Task          | R         | A         | C         | I         |
|---------------|-----------|-----------|-----------|-----------|
| Budget approval | Finance  | CEO       | Department heads | All staff |

Use tools like Excel or Notion to create and share RACI charts with your team.

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