What is the The RACI Matrix ?

The RACI Matrix is a project management tool that clarifies roles and responsibilities for tasks or decisions within a team. It ensures everyone knows who is:

  • Doing the work
  • Owning the outcome
  • Providing input
  • Needing updates

RACI Breakdown (With English-Khmer Translations)

Letter Role Definition Khmer Translation Example
R Responsible Person who completes the task (can be multiple people) แžข្แž“แž€แž‘แž‘ួแž›แžុแžŸแž្แžšូแžœ (Who executes) Designer creates a logo (แžข្แž“แž€แžšแž…แž“ា)
A Accountable Person ultimately answerable for the task (only one per task) แžข្แž“แž€แž‚្แžšแž”់แž‚្แžšแž„แž›แž‘្แž’แž•แž› (Who owns) Marketing manager approves the final design (แžข្แž“แž€แž‚្แžšแž”់แž‚្แžšแž„แž‘ីแž•្แžŸាแžš)
C Consulted People whose input is needed (experts/stakeholders) แžข្แž“แž€แž•្แžแž›់แž™ោแž”แž›់ (Who advises) Legal team reviews contract terms (แž€្แžšុแž˜แž•្แž“ែแž€แž…្แž”ាแž”់)
I Informed People who need updates (but don't contribute directly) แžข្แž“แž€แž‘แž‘ួแž›แž–័แž៌แž˜ាแž“ (Who is updated) CEO receives monthly sales reports (แž“ាแž™แž€)

How to Apply RACI in Real Life

  1. For Projects (e.g., launching a product):
    • R: Sales team researches customer needs
    • A: Product manager signs off on features
    • C: Engineering team advises on feasibility
    • I: Finance team gets cost updates
  2. In Khmer Workplaces:
    • Use it to bridge hierarchical gaps by clearly defining who has decision power (A) vs. execution duty (R).
    • Example: A government project might list:
      • R: District officers (แžข្แž“แž€แž”្แžšแžិแž”แž្แžិ)
      • A: Provincial governor (แžขแž—ិแž”ាแž›แžេแž្แž)
      • C: Ministry advisors (แžข្แž“แž€แž–ិแž‚្แžšោះแž™ោแž”แž›់)
      • I: Local NGOs (แžขแž„្แž‚แž€ាแžšแžŸแž แž‚แž˜แž“៍)
  3. Avoid Common Mistakes:
    • Too many As (causes confusion) → Only one accountable person per task.
    • Ignoring C → Leads to rework (e.g., not consulting engineers on budget limits).

Why It Works

  • Prevents overlap: No "too many cooks" issues.
  • Builds accountability: Clear ownership (especially useful in cultures where questioning authority is taboo).
  • Saves time: Reduces redundant meetings ("Who was supposed to do this?").

Khmer Proverb Connection:
"แž‚្แž˜ាแž“แž“ាแž‘ី แž‚្แž˜ាแž“แž€ិแž…្แž…" (No role, no responsibility) → RACI formalizes this wisdom.

Template:

| Task          | R         | A         | C         | I         |
|---------------|-----------|-----------|-----------|-----------|
| Budget approval | Finance  | CEO       | Department heads | All staff |

Use tools like Excel or Notion to create and share RACI charts with your team.

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