NATIONAL UNIVERSITY OF MANAGEMENT
SCHOOL OF GRADUATE
STUDIES
COURSE SYLLABUS
Course Title:              Managing
Organizational Change (MOC)
Instructor:                 Dr.
Kang Sovannara
Semester:                    March
1, 2016
Phone:                        855 12 286 682
E-mail:                       ksovannara@gmail.com/kangsovannara@num.edu.kh
Office hours:             By Appointment
Course description: 
This course is designed to
provide the basic concepts of organization and managing change that is commonly
applied to current management of private and public sectors. The course will
examine the nature of change, the forces for change, the strategic planning for
change, the models of change, the implementation of change, managing resistance
to change, and measuring success and failure of change. 
Course Objectives: 
(1) Deepen
your understanding of the nature of organizational change
(2)  
Increase your knowledge of theoretical frameworks that
can be used to think about and analyze change
(3)  
Provide some insights into understanding of the
processes of organizational change; and
(4)  
Sharpen your skills for leading, managing and
implementing organizational change. 
Course approach: 
This course will be taught by
using the presentation and discussion of various topics of change. After
conceptual presentation, students will be divided into groups for case
discussion and presentation. The single most important requirement in this
course is full and active participation in the case discussions. Much of what
you learn in the class will be from your fellow students not from me. The goal
is to coach you to learn what you need to know about managing change for your organizations.
Reading book: 
Palmer, Dunford & Akin
(2009). Managing Organizational Change: A multiple perspectives approach 2e. McGraw-Hill Companies, Inc. 
To gain different perspectives,
you will also require to reading various articles of experience-based
reflections on the relevant topics.
Course Outline & Schedule
| 
   MONTH/WEEK  | 
  
   CHAPTER  | 
  
   ACTIVITY  | 
 
| 
   1  | 
  
   Introduction to
  MOC Ch.1: The Nature of Change -       
  What is change? -       
  Forces for Change -       
  Target for Change -       
  How to Change -       
  Success of Change -       
  Failure of Change -       
    | 
  
   Class orientation Group Discussion Case # 1: ABC Company Case # 2: XYZ Company Case # 3: High Tech Co. Case # 4: Public Agency  | 
 
| 
   2  | 
  
   Ch.2: Planning
  Change -       
  Why Planning Change? -       
  What is Planning Change? -       
  Key Components of Planning Change Ch.3: Change
  Models -       
  Why Change Model? -       
  Key Models of Change  | 
  
   Case # 5: Procter & Gamble Case # 6: Int. Software Co. Case # 7: Telecom. Co.  Case # 8: Nokia Company Case # 9: Government Org.  Case # 10: Telstra Corporation  | 
 
| 
   3  | 
  
   Ch.3: Change
  Models  -       
  Key
  Models of Change Ch.4: Implementing
  Change  -       
  Communicating
  Change -       
  Assigning
  Change -       
  Leading
  Change -       
  Motivating
  Change -       
  Resistance
  to Change -       
  Dealing
  with Resistance to Change -       
    | 
  
   Case # 11: European Bank Case # 12: Insurance Company Case # 13: Financial Company Case # 14: General Electric Co. Case # 15: Construction Co. Case # 16: Perrier Company   | 
 
| 
   4  | 
  
   Ch.5: Evaluating Change -       
  Monitoring and Evaluating Process -       
  Maintaining Momentum  Reviewing Ch.
  1, 2, 3, 4 & 5  | 
  
   Case # 17: Telecom. Organization Case # 18: Public University Case # 19: Utility Company Case # 20: VF Corporation  Preparing for Final Exam  |